Terms and Conditions

Last updated: February 12, 2025

Please read these terms and conditions carefully before using Our Service.

Welcome to SOS Med AI. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. Introduction

SOS Med AI is an AI-powered platform designed for Supported Living Services, facilitating real-time transcription, session tracking, and emergency response assistance. These terms govern your use of our platform and services.

2. User Eligibility

By accessing or using SOS Med AI, you confirm that you are at least 18 years old or have the consent of a legal guardian. If you do not meet these requirements, please do not use our services.

3. Services Provided

SOS Med AI offers the following services:

• Real-Time Transcription: AI-powered transcription of consumer and counselor sessions.
• Session Management: Automatic recording and storage of sessions.
• Emergency Response: Immediate AI-assisted alerts in case of medical or safety incidents.
• Multi-Device Accessibility: Works on mobile, tablet, and desktop devices.
• Data Security & Compliance: Encrypted data handling to ensure privacy and compliance.

4. User Responsibilities

As a user of SOS Med AI, you agree to:

• Use the platform only for lawful and ethical purposes.
• Not share, distribute, or misuse the recorded session data.
• Ensure confidentiality of your login credentials.
• Report any unauthorized access or security breaches immediately.

5. Privacy & Data Protection

We prioritize data privacy and comply with applicable laws, including HIPAA & GDPR regulations. Data collected during sessions is securely stored and accessible only by authorized personnel.

For more details, please review our Privacy Policy.

6. Prohibited Activities

Users are prohibited from:

• Misusing AI-generated transcriptions.
• Engaging in fraudulent activities.
• Attempting to hack, manipulate, or disrupt our platform.
• Violating any applicable laws while using the services.

7. Payment & Subscription (If Applicable)

Currently, SOS Med AI does not charge for its services, but this is subject to change. Users will be notified of any future pricing plans.

8. Termination of Service

SOS Med AI reserves the right to suspend or terminate any account violating these terms without prior notice.

9. Limitation of Liability

SOS Med AI is an AI-powered system and should not replace professional medical advice. We are not liable for:

• Any incorrect or misinterpreted transcriptions.
• Failure of emergency responses due to technical limitations.
• Unauthorized access resulting from user negligence.

10. Amendments & Updates

We may update these Terms and Conditions periodically. Users will be notified of any significant changes.

11. Contact Us

For any inquiries regarding these terms, please contact:

📧 Email: derrick@slshome.org
📞 Phone: (725) 264-4467

By continuing to use our services, you acknowledge and agree to these Terms and Conditions.